Agenda

To receive declarations of interest from Members including the terms(s) of the Grant of Dispensation (if any) by the Audit Board or Chief Officer & Director of Corporate Services.

Summary:

To consider the minutes of the meeting of the Cabinet held on 26 May 2022.

Recommendation:

That the minutes of the meeting of the Cabinet held on 26 May 2022 be approved as an accurate record.

There are no items in this section of the agenda.

Summary:

The Housing Ombudsman published a revised Complaint Handling Code in April 2022, setting out requirements for social housing landlords to meet in their approach to complaints handling. There is an obligation on the Council, as a social housing landlord, to self-assess against the Code annually, to report the results of the self-assessment to Members and publish the results, and to demonstrate learning on complaints in annual reports to tenants. This report presents the Council’s self-assessment against the Code.

Recommendations:

1. That the self-assessment, completed in accordance with the Housing Ombudsman’s Complaint Handling Code, attached at Appendix A to the report, be noted;

2.  That the self-assessment is published on the housing complaints section of the website, be noted; and

3.   That the actions for addressing non-compliance with the Code, as set out in Appendix B to the report, be noted.

Summary:

To approve four new road names for the second phase of the Alkerden locality in Ebbsfleet Valley.

Recommendation:

That the four new road names for the second phase of the Alkerden locality in Ebbsfleet Valley be approved as Colyer, Combes, Hassell and Homefield

There are no items in this section of the agenda.